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Contact us

Telephone Orders & Product Information
Please call 01772 307 998

*Please note that our order line is unable to deal with product returns or order tracking.
Please send an email to the address below if your query is related to returns or tracking

Aftersales (inc) Returns, Exchanges, Technical Advice or Reporting a Fault

If you would like to return, exchange or report a fault then please visit our Return page, which can also be found at the bottom of our Home page. We offer a no quibble and hassle free 14 day returns policy, so rest assured your query will be dealt with the upmost priority. 

Generic Fitting Instructions

You can download a copy of the generic fitting instructions of the most common taps here: Fitting Instructions

Track Your Order

To track the status of your order please email us with your Order No & email address.  We will then contact you with all the relevant delivery information including a delivery date.  Please note to avoid delivery delays a telephone number must be provided during ordering.